Complaints investigation

Almost all Tonga Ombudsman recommendations implemented

The office has seen a surge in complaints after starting a campaign three years ago to inform the public, and the government, about its role.

Complaints to the office jumped from 48 in 2014 to 261 in 2017.

Its chief executive, Linda Folaumoetu'i, says it’s important that people know there is an independent body that will consider their complaints.