Terry Laurmen, 75, has become a regular volunteer at the Safe Haven Pet Sanctuary in Green Bay over the last year.
Set up like a cat cafe - with sprawling arm chairs and the bird channel on loop on television - the shelter was set up by 27-year-old Elizabeth Feldhausen in 2016.
It specialises in looking after, rehabilitating and rehoming cats with disabilities and special care needs who would be at risk of being put down elsewhere.
Terry, a retired Spanish teacher, began turning up almost every day with his own special brush to groom the cats.
