Vakaloa Beach Resort in Tongatapu was severely impacted by king tides on 9 April, which coincided with the severe cyclone that tore through Tonga.
Owners John Fiusati and Marianne Tukuafu were unavailable to talk to RNZ Pacific, but the mother of John expressed sadness at what had happened to the resort.
Katinia Taulanga Tukuafu said her family were all well and safe, but were still in shock of what had happened.
"The whole building is wrecked and so are their computers, so they won't be able to communicate as much as they would like to."
