In December legislative changes were made to transform 'Aisea Taumoepeau from the Commissioner for Public Relations into the country's first Ombudsman.
Under the law Mr Taumoepeau can investigate government administration, either triggered by public complaint or by his own decision.
RNZ reports this month his office was officially launched along with a website.
Mr Taumoepeau said the new digital platform would allow people to lay complaints.
He said in the past his office was not allowed to divulge information regarding their investigations and complaints.